STAFF RESOURCES

1. Hub Resources

[1.a] Mission, Vision, Values, and Scope

It’s important for all staff to understand and be able to speak about the Innovation Hub Mission and Vision.

Our Mission: To foster an inclusive, collaborative community, powered by empathy, dedicated to exploring challenges, discovering opportunities, and creating solutions using innovative methods and emerging technologies.

Our Vision: Students across disciplines fully supported and empowered to combine their unique expertise and perspectives to create novel and impactful solutions to the complex challenges of our day.

Our Scope: Our primary focus is on undergraduate students from all backgrounds and majors, while serving as a resource for the entire FSU community, with outreach to K-12 students, strong connections to the Tallahassee/Leon County innovation ecosystem, and partnerships with businesses and corporations.

[1.b] Overview

The Innovation Hub transcends the traditional, discipline-based organizational structure of universities by providing a central location, or hub, where students, faculty, and staff from all departments can collaborate and innovate.

The Innovation Hub provides students with access to collaborative workspace and innovative technologies. Innovation Hub staff and our Partner Departments provide training in Design Thinking, 3D and 2D Design, Virtual and Augmented Reality, 3D Printing, Laser Cutting, Circuitry, Coding, Web Design and Development, Blockchain, Artificial Intelligence, Internet of Things, Data Science and Analytics, App Development, Unmanned Aerial Systems, and much, much more. In addition to classes, workshops, and presentations, the Innovation Hub hosts meet-ups, hackathons, innovention weekends, design sprints, technology showcases, shark tanks, and other fun and engaging events.

[1.c] Design Thinking

Design Thinking is the core innovation framework used to spark innovation @ the Innovation Hub. Design Thinking, sometimes referred to as Human Centered Design (see video below), is an innovation framework for interdisciplinary groups, rooted in empathy for an issue or opportunity, strongly dependent on the benefits of diverse perspectives, with specially designed methods and tools for ideation, prototyping, and testing.Learn more about Design Thinking at www.innovation.fsu.edu/design.

[1.d] Rooms and Spaces

A popular aspect of The Hub is the wide variety of collaborative work spaces we offer for general use and for reservation. View The Hub floorplan and reservable room information on the Room Reservation page.

[1.e] CCI Helpdesk

The CCI Helpdesk, housed at the North end of the Innovation Hub, is the IT support department of the College of Communication and Information. The Helpdesk has partnered with the Innovation Hub to provide tech support for Innovation Hub visitors as needed.

[1.f] Equipment

One of the cornerstones of the Innovation Hub is the state-of-the-art equipment we provide to students.

• Fablab: Fourty-plus 3D Printers and five different types and capabilities, Laser Cutter, Vinyl Cutter, Circuit Soldering Station, Arduino and Raspberry Pi boards and kits, CNC machine, basic hand tools.

• XR: HTC Vive, Oculus Rift, Oculus Quest 2, Magic Leap, Hololens 1.

• Media: webcams, media room, audio recording

• Materials Library for low fidelity prototyping in Design Thinking.

• Design Workstations, whiteboards, markers, post-its, portable high-def televisions, projectors, and VIBE smart-whiteboard.

[1.g] Furnishing

The Innovation Hub is furnished with the latest innovative furniture from Steelcase. The furniture is designed to fit different working needs and postures with their modular capability and design. Much of the furniture is on wheels and nestable for easy movement and storage. Portable whiteboards, and markable Surfaces along with markers are provided for brainstorming. Hi-def televisions are in each meeting room and on portable stands that can be moved where they are needed and connected to through HDMI cables provided. A variety of spaces are provided to accommodate every need and group size. A pingpong table is provided for recreational breaks.

[1.h] Human Resources

There are several categories of Innovation Hub Staff:

Full-time Staff

The full-time staff manage the primary areas of the Innovation Hub

• Ken Baldauf, Innovation Hub Director
  Rm 123, office:645.8649, cell:850.766.3754, ken@innovation.fsu.edu
  Supervises the other full-time staff, manages Innovation Hub finances, human resources, and works with the Innovation Hub Steering Committee to plot the direction of The Hub.

• Leila Gibradze, Assistant Director Operations
  Rm121, office:645.8418, cell:850.339.7751, leila@innovation.fsu.edu
  Manages front-desk operations, supervises Graduate Students, manages calendars, schedules, room reservations and operations.

• Ren Saludo,Assistant Director Design and New Tech
  Rm131, office:645-8618, ren@innovation.fsu.edu
  Serves as IT support for computers, networks, and classroom technologies, supervises VR lab and Design lab, assists in supervising graduate students and interns, and advises in areas of design and architecture.

• Eric Adams, Fablab Supervisor
  Rm 122 and Fablab, office:645-8622, eric@innovation.fsu.edu
  Supervises the Digital Fablab and its interns, supports Innovation Hub purchasing, and serves as advisor in areas of 3D design and fabrication technologies.

• Wes Dorce, Event Coordinator

  Room 124, office: 645-8629, cell: (813) 300-4274; email: wes@innovation.fsu.edu

Grad Students

Our Grad Student Assistants work 20 hours a week and hold significant responsibility for managing The Hub. Grad students...

• train and supervise our Undergraduate interns and Federal Work Study students,

• manage operations at the Front Desk,

• open and close the Innovation Hub each day,

• share in the overall management of the Innovation Hub, participating in the implementation of OKR's (Objectives and Key Results) and leading organizational initiatives

• be up-to-date on equipment, policies, and procedures,

• be a voice to the Innovation Hub’s mission and vision 

Undergrad Interns

Our interns are the backbone of our organization. Twenty best-in-class undergrad students are selected each semester to serve as interns. Our Interns

• Work with the full time staff and GAs on different projects and/or initiatives, based on their skills, specialty, and interest, to support the Innovation Hub’s mission and vision, 

• serve as mentors to other students,

• work to broaden and strengthen their own innovative skills and knowledge,

• provide valuable insight for new programs in the Innovation Hub.

• Support general operations at the Innovation Hub.

Undergraduate Work-Study

• support general operations at the Innovation Hub i.e. opening or closing procedures, help GA/Interns with the Innovation Hub tours.

• depending on their interests work with the full time staff and GAs on various projects, i.e. help with workshops, social media posting, etc.

Volunteers

Our volunteers provide a wide variety of services in The Hub based on their interests and the needs of The Hub.

Innovation Hub Steering Committee

The Innovation Hub Steering Committee is made up of representatives from all of the Hub Partner Departments. The committee serves to support The Hub and guide its growth and direction. Steering committee members are often active participants in Hub Programs.

[1.i] Educational Resources

The Innovation Hub staff and partners provide many educational resources including classes, workshops, one-on-one mentoring and advising, meetups, showcases, competitions, and peer mentoring. Check out our online educational resources.

2. Daily Operations

[2.c] Employee Schedule in Homebase

All Staff work hours are posted in Homebase. Use the Homebase app to view your scheduled work hours. Note that schedules can be viewed in Week view or Day view. Explore the app to become familiar with its functionality. Download the App to your phone. 

Along with viewing your work schedule you will use Homebase to Request & Swapping Hours, and for Messaging.

You will need to use it to "Clock in" and "Clock out" of your shifts. You can also use it if you need to find someone to swap shifts.

Important Notes:

• Interns are not paid for more than 8 hours a week. Swapping shifts is fine, covering someone's shift without a swap, is not fine because it will put you over 8 hours.

• When you do swap shifts let the GA’s and staff you are working on a project know by sending an email to the GA and staff (and cc’ Ken). 

• Homebase “clock-in” and “clock-out” are different from your myfsu timesheet. You will need to fill out your payroll timesheet separately for you to get paid.

Grad Assistants - your contract says 20h/week and that is what your paycheck will reflect whether you work those exact hours or not in any given week; so, please keep track of your hours in Homebase (by clocking in/out) and if you miss some of them make sure to make them up, preferably, not all of them at the end of the semester. Obviously, swapping hours is the easiest way to manage your time.

All staff are asked to find replacements for hours they are unable to work. the Innovation Hub MUST have a minimum of three staff on duty at all times.

[2.a] Employee Dress and Conduct

All Interns and Federal Work Study students are provided with two Innovation Hub "Staff" shirts to wear during work hours. You may wear pants or shorts in good condition, sweaters or other long sleeve tops may be worn over the t-shirt if necessary striving to keep the Innovation Hub logo visible so that visitors can recognize you as an employee.

All Interns and Federal Work Study students are expected to wear a Hub Staff shirt or a Hub related shirt during their shift. 

Anytime you wear the Innovation Hub t-shirt with “STAFF” on the Innovation Hub premises, you are considered on-duty. If you just want to hang out in the Innovation Hub, you should wear some other top.

GAs are provided with name tags that they may wear instead of a staff tee.

Toeless footwear is prohibited in the Fablab.

All staff should maintain a tidy, professional appearance and behavior while on duty. Your focus should be on serving our visitors. Interns should report to our Grad Student Assistants for their work instructions, questions, or concerns, or full-time staff when GAs are not on duty.

[2.b] Hours of Operation

2021 Fall Hours: Mon-Thr: 8 AM- 8 PM; Friday: 8AM - 6PM; Closed on weekends

(Grad Assistants will arrive at 7:30 AM to open and prep the Innovation Hub for the day, and stay until 8:30 PM / 6:30 PM for all closing procedures)

Fablab hours are sometimes different from the general Hub hours; they are posted on the Fablab doors and the Innovation Hub website.

[2.d] Viewing Room Reservations and Tours

Each day should begin with a review of room reservations so that the rooms may be setup as needed. To view the day's reservations, start the computer at the front desk and in the browser open: https://fsu-innovation.bookedscheduler.com/Web/index.php?redirect=:

• log on to Booked using email: INFO@innovation.fsu.edu; password: thehubpw

• Top menu has “Schedule“, which is a dropdown menu; click on >Bookings to view the schedule for the day (scroll down to view next couple of days or choose a specific date from the calendar above)

• If any tours are scheduled make sure you read the transcript in Appendix A: FSU Innovation Hub Tour below.

• If it is a big group (more than 10 people) two students can split the group and tour each of them starting from different end of the premises.

[2.e] 3D Print Pick up

Once a 3D print is finished the Fablab interns will take it off the shelf and place the printed object in a plastic pick up bin and label it with the associated FSU ID and date. The plastic bins will be set on the shelf in the front desk or on the shelf in the Fablab.

When a student or staff comes to pick up their prints, ask and note what their FSU ID is and look for the bin with the corresponding ID. After the student has picked up the print, erase the label off the bin and bring the empty bins back to the Fablab.

• Writing down the individual’s FSU id helps, so you don’t have to walk back and forth asking what the individual’s id was. Use a post-it note.

• If you can’t find the bin with the individual’s FSU id, ask if they work for FSU and if they do ask them for their staff FSU id. (example. “ndg14b” verses “ngeorgevich”). 3DprinterOS takes priority of staff id over student FSU id if an individual has both. This applies the same for staff and faculty.

• Check students if they are visiting the Innovation Hub to pick up their 3D prints to prevent students from walking in and picking up the prints on their own.

• Fablab staff and interns will be trained separately to process finished prints.

• If the finished print is still in the 3D printer, ask one of the fablab staff or interns for help. Only staff and interns should be taking prints off the 3D printer.

• If you are unable to locate the ‘completed’ 3D print, direct the student to a Fablab staff and a fablab staff will investigate what happened to the print.

[2.f] Opening the Hub

Staff responsible for opening The Hub should arrive 30 minutes prior to the time we open.

• Enter the Innovation Hub via card swipe at the loading dock entrance. 

• Utilize the key in the lockbox to enter the break room. (lock combination for GA’s only)

• Make sure you Clock In using the Homebase app

• Turn on Lights at the central pillar behind the desk.

• Walkthrough entire space to check the door, equipment, and furniture.

• Unlock all interior doors except for: Pitch Room, Media Studio, and Executive Conference Room. Don’t just open doors, make sure the lock is unlocked.

• Open the doors for the huddle room (room 125) and the two phone booths. (these rooms have poor ventilation, so opening the doors help circulate the air)

• Make sure there is no equipment missing or damaged.

• Check for abnormalities like open windows.

• Make sure all furniture is in place and the space is neat and clean.

• Set up the Program Room for the first class of the day - seating for 40 students (see photo).

• Turn on lamps in Innovation Lounge using the power strip switch.

• Turn on the TV and set it to a TV channel (example: Pluto TV anime)

• Master key and allen wrench for stairwell entry doors are stored in a locker #1 (code for GAs only: available from supervisor).

• Unlock the Landis Green entry doors by stairwells with the allen wrench (may not apply currently, check for most up-to-date procedure on this).

• Check and confirm Pitch Room’s emergency door is closed and locked. (alarm will go off if you open it).

• Check and confirm the Break Room’s door to the loading dock is closed. 

• Check and confirm the door to the Break Room/Kitchen is closed, but unlocked. 

• Move seating and tables into the lobby to set them in a circular arrangement in front of the pillar.

• Setup Innovation Hub sidewalk sign outside.

• Turn on lobby display TVs using the remote and run slideshow from USB drive.

• Close disabled entry gate at turnstyles if open.

• Start soft ambient music.

• Unlock both gates and roll open to store in the pillar when it is time to open (please do not open emergency section of the gates!).

• Return Master Key and allen wrench to locker and lock it!

• View tour reservations and prep for tours.

• Prep for room reservations.

• View room reservations and set up seating as specified at https://fsu-innovation.bookedscheduler.com/Web/index.php?redirect=:.

• Check for VoiceMail messages and return calls as necessary.

• Check email sent to info@innovation.fsu.edu.

• Start a demo 3D Print for display if possible.

[2.g] Front Desk Operations

• Make sure to Clock In using the Homebase app.

• Upon clocking in, and ensuring that someone is covering the front desk, make an hourly round.

• #1 RULE: Do not leave the front desk unattended. Ensure that a greeter is at the front desk at all times and attentive to every arrival and departure. If a guest needs a tour, assign it to a secondary staff person.

• STAY ALERT! You are our security guards! Memorize the Security Floor Plan!

• Welcome all visitors as they enter building: "Welcome to the Innovation Hub! Have you been here before?" or “Welcome to the Innovation Hub, is there anything you need help with?” 

• All guests must swipe in with an FSU Card so that we have a record of every visit. This is important for security and for accounting.

• Only one guest should pass through wheelchair gate per swipe. But generally people should not use the wheelchair access gate for convenience. Front Desk staff need to remind people to use the turnstile to enter the Innovation Hub. 

• Guests without an FSU Card may be swiped in and out by the desk clerk using our “Visitor FSU Card.”

  • Have the guest fill out the visitor form.

  • Confirm the visitor’s identity from their photo ID.

  • No photo ID, no access.

  • Keep the “Visitor FSU Card” at the front desk and use it again to swipe the visitor out when they leave.

  • Pay attention to students who are swiping in other students.

• Tell exiting guests to “have a good day” and “come back and see us again.”

• Field guest questions as they arise.

• Answer front desk phone with “good afternoon/morning/evening FSU Innovation Hub, [your first name] speaking.”

• To transfer a call to staff offices: push the following buttons: Transfer, Contacts, and select the contact and go from there.

• Check info@innovation.fsu.edu and field questions or forward as appropriate.

• Make sure to Clock Out at the end of your shift.

[2.h] Hourly Rounds

Make HOURLY rounds immediately after clocking-in and each hour without leaving the front desk unattended.

• Make sure everyone is behaving.

• Check room usage. Are students or individuals in rooms that are not meant to be used (i.e. Pitch Room, Conference Room, and Program Room). 

• Clean up any garbage left by students from around space.

• Straighten furniture and decor.

• Clean whiteboards as appropriate.

• Straighten VR area and charge up controllers.

• Open the doors to the phone booths and huddle room, if they are not being used. (ventilation purpose)

[2.i] Maintenance

As time allows...

• Clean furniture - surfaces and material with supplied cleaning products.

• Clean break room - wash dishes, put away dry dishes, clean counter.

• Straighten the front desk area.

• Keep demo prints running on the 3D printer.

[2.j] Closing the Hub

The person responsible for closing the hub should Clock Out 15 minutes after the time that the Hub closes.

• It takes roughly 15 minutes to prepare the Innovation Hub for closing.

• Walkthrough entire space to check doors, equipment and furniture.

• Close and lock all interior doors.

• Make sure there is no equipment missing or damaged.

• Check for abnormalities like open windows.

• Make sure all furniture is in place and the space is neat and clean.

• Use disinfecting wipes/spray bottles and clean the surfaces.

• Turn off lamps in Innovation Lounge using the powerstrip switch.

• Turn off the TV in the Innovation lounge

• Turn off all VR goggles

• Dismantle and Lego structures and pile bricks loosely for easy use (if they are on the floor).

• Master key and allen wrench for stairwell entry doors are stored in a locker #1 (code: available from supervisor).

• Lock the Landis Green entry doors by stairwells with the allen wrench (not applicable for the Spring 2021).

• Check and confirm that exterior door to Pitch Room is locked.

• Move seating arrangement from lobby to just inside security gates in front of the front desk.

• Bring in Innovation Hub sidewalk sign from outside and store just inside security gates.

• Turn off lobby display panels.

• Roll out both security gates from storage in central pillar (please do not open emergency section of the gates!).

• Roll out completely, remain inside gates.

• Push floor pins into holes in floor on both both gates.

• Latch and lock both gates triple checking that they cannot be pulled open.

• Return Master Key and allen wrench to locker and lock it!

• Make sure to Clock Out at the end of your shift.

• Turn on Lights out central pillar behind desk.

• Exit out loading dock exit returning the key to the lockbox.

• Make sure the door to the break room/kitchen is closed and LOCKED. 

• Make sure break room exterior door is locked and secured!

• Make sure loading dock door is locked and secured!

3. Policies

[3.a] Gaining Admission (Swiping In)

The Innovation Hub is open to anyone with an FSU card, and others by special permission of the supervisor on duty.

Everyone must swipe in and swipe out in order for us to maintain accurate records of who is using the Innovation Hub, and for maintaining a safe and secure environment.

If a person doesn’t have their FSU card, they must fill out our “no card” form and checked their identity and be swiped in by a staff or intern. 

Student’s shouldn’t swipe in other students with their ID’s. 

A wide gate is provided to allow wheelchair access. The gate should not be used to allow multiple users through or be used for convenience accept in instances where tour groups are gaining access, or classes are being released.

[3.b] Temp ID Cards

Temporary ID cards are used to swipe in legitimate visitors who don't have an FSU Card.

• At the front desk you’ll find a small plastic box with drawers where we keep one generic FSU card.

• When a student says he/she has forgotten/lost their FSU card we can still let them in by swiping that temporary card for them.

• One temporary card - “Visitor FSU Card” is kept in one of the small containers on the desk.

• Before we let them in we need to first verify that the person is affiliated with FSU:

• Have the person fill out the “no card” form on the ipad or computer. 

• Ask the person to present another ID that he/she may have (driver’s license, or state issue ID)

• No ID, no access.

[3.c] General FabLab Policy

The following are the general Fablab policies. If there are questions beyond the listed policy, then direct the question to the Fablab manager.

• No items or objects of hate speech and drug paraphernalia can be printed or made at the Innovation Hub 

• No weapons or weapon looking items or objects can be printed or made at the Innovation Hub. This includes items for cosplay and items that can be mistaken as a weapon. 

• Individuals can’t sell the items printed or made at the Innovation Hub. This is against University policy. 

• the Innovation Hub doesn’t support manufacturing. Manufacturing is defined as printing the same object in multiple quantities. This includes printing and making multiples of the same item with the intention to sell AND for gifts, giveaways, hobbies, and other. However, the Innovation Hub supports iterative design and prototyping. 

• Any large prints or prints that will take long time to print needs to be consulted and approved by the Fablab manager. 

• Our 3D printers are unable to print in multiple colors. They only print in one color. 

  For projects and use of the equipment we highly encourage asking, talking and consulting with the Fablab staff and/or the Fablab manager to help us better support the project.

[3.d] Design Studio

The design studio is the area in front of the Fablab with the desktops, Mac pro, and Surface studio set up for students to use for designing, creative, and innovative purposes. 

• Designing, creative, and innovative works includes, and not limited to, graphic design, photo editing, 3D design, 3D printing/slicing, video editing, coding, raspberry pi development, 2d design, interior design and more. 

• These computers are NOT meant to be used for homework, document work, or checking emails. If a student is using any of the design studio computers, then kindly remind them that these computers are for design work only. (Exceptions are made if the student’s homework or coursework requires them to design or use our designing softwares) 

• The computers do not use the FSU single sign on system. They are logged into through the Innovation Hub guest account. Remind students that if they log into any accounts (i.e. Fusion 360 and 3DPrinterOS) they need to log out when they are done. 

• We cannot install special, specific, or new softwares onto the computers. If a specific software is needed for a class or research purpose, then it needs to be consulted with a staff and be approved. At which point the staff will install the software.

[3.e] Visitor Conduct

It is our duty to keep our environment safe and comfortable for ALL guests. Sometimes this requires addressing issues of visitor conduct. Examples of unacceptable behaviour of visitors in the Innovation Hub include:

• Sleeping on the sofa or the floor

• A small group of students taking over a large part of the space

• Arguing over Hub resources

• Damaging any of the furniture or walls

• Any behaviour that interferes with other visitors’ use of the Innovation Hub space and equipment, i.e. loud speech, smoke/vape, etc.

Ask the visitor to either stop any such activity you notice or leave the premises. In extreme situation please call FSU police (see emergency contacts)

[3.f] Food and Drink

Food and drinks are allowed in the Innovation Hub. Students are asked to clean up after themselves. No alcoholic beverages! No vaping!

The kitchen area is for Staff use only. We don’t provide access or service to microwave and refrigerate food and drinks for students. 

[3.g] Visitor Dress Code

No shoes, no shirt, no Hub access.

[3.h] Pets

Pets in general are not allowed in the Hub. Only service and emotional support animals are allowed.

• A service animal is individually trained to do specific work or perform tasks for the benefit of a person with a disability, including but not limited to physical, sensory, psychiatric, intellectual, or other mental disabilities.

• Any animal providing emotional support, well-being, or comfort that eases one or more identified symptoms or effects of a disability. Emotional support animals may also be referred to as comfort or therapy animals. Unlike service animals, emotional support animals are not individually trained to perform specific work or tasks.

• All service or emotional support animals must be kept under control by a harness or leash unless the person is unable to hold those, or such use would interfere with the service animal's performance of tasks. In such case, the service animal must be kept under control by voice, signals, or other effective means.

[3.i] Room Reservations

FSU students and departments can reserve many of the spaces in the Innovation Hub. Students can reserve Huddle Rooms and Phone Booths, organizations can reserve our larger spaces. Organization reservations go through an approval process. Reservations begin at our Reservation Page where instructions are provided as well as a link to the reservation form.

It may be necessary to view and confirm reservations to resolve any conflicts that may arise (see 2.d Viewing Room Reservations).

4. Procedures

[4.a] Communications

Homebase is used for viewing work schedules, clocking in and out, and swapping hours when emergencies arise.

Homebase’s message function is our main platform of communication. Make sure you have the notification setting turned on on your phone. Make yourself familiar with using the Homebase message function. (Occasionally there will be a slight delay of message delivery).  

Phone: To transfer a call to staff offices: push the following buttons: Transfer, Contacts, select the contact you are transferring to, and they push “complete.” 

Email: All members working at the Innovation Hub are expected to monitor their fsu emails. Any important announcement, notice, notes, RSVP’s, and communications will be sent to your FSU email. You will be expected to be up to date and be fully aware of the information sent through email.

If you have any schedule changes or swapping shifts, send an email to Ken, the GA’s, and other staffs you are working with.

[4.b] Emergencies

For emergencies phone FSU police, for security concerns phone Strozier Security.

FSU POLICE: (850) 644-1234

All staff receive emergency responsiveness training. Stay alert and aware of your surroundings while on duty. If problems arise, don't hesitate to phone one of the above numbers. Familiarize yourself with the emergency exits in the hub, and the location of fire extinguishers.

5. Appendices

Appendix A: FSU Innovation Hub Tour

Use the following organization and facts in your tours. Use your own words colored by your own awesome personality.

Lobby

• Welcome to FSU’s new Innovation Hub - or The Hub for short!

• The Hub is the result of a $2.5 million investment from the Provost.

• Our Founding Partners are...

• The School of Information

• The College of Communication and Information

• The Jim Moran School of Entrepreneurship

• And FSU Libraries

• Many other FSU departments have signed on as Academic Partners (academic partners provide educational programs)

• This is our Information Desk where our staff welcomes students and fields questions about the Hub.

• Like FSU Libraries, anyone with an FSU Card can enter and use the Hub.

Mission and Focus

• The Innovation Hub Mission is to foster a collaborative community founded on a culture of creativity and innovation that identifies issues, explores opportunities, designs solutions, and iterates to success using proven problem-solving methods, and the latest technologies.

• In short our strategy is Design Thinking + New Technologies = Innovation.

Design Thinking

• Design Thinking is an innovation framework. The stages of design thinking are included in the graphic art on the wall over the service counter; Empathy, Problem Framing, Ideation, Prototyping, and testing.

• The Innovation Hub offers classes and workshops that teach students Design Thinking (ENT3607 Innovation by Design).

Collaborative Work Space

• This collaborative workspace holds up to 120 people.

• The furniture can be reconfigured to accommodate small group work, large lectures and presentations, workshops, showcases, or social events and receptions.

• A projection screen drops down from the ceiling for presentations.

Innovation Lounge

• Students can relax in the Innovation Lounge, a comfortable space for casual conversations. A VR gaming system allows students to take a break and have some fun.

Staff Offices

• Staff offices line the inner wall of the colab space.

• The Innovation hub employs...

• 6 full-time staff

• 3 half-time grad students

• and 20 undergrad interns

Huddle Rooms and Conference Room

• The Hub features to Huddle rooms for impromptu meetings

• This one features a conference table that transforms into a ping-pong table

• A traditional conference room is also available for more formal meetings and presentations.

• The Huddle Rooms and most of the spaces in the Innovation Hub can be reserved for use by students and organizations.

Program Room

• The program room is utilized for innovation-related class meetings, workshops and presentations.

  It seats up to 40.
  
  You may have noticed these blue and gold square tiles embedded here and there in the woodwork. What do they remind you of? These symbolize post-it notes - a primary tool in Design Thinking.

Media Production Studio

• This is a small studio for basic media production.

• Here, students can create YouTube videos, or promotions for their inventions and startups.

• A green screen allows for customizing the video background.

• The on-the-air light lets those outside know not to disturb a production in process.

Quiet Space, Phone Booths, and Huddle Room

• This quiet space provides students with a nice environment away from distractions for uninterrupted work.

• Charging stations are available throughout the hub for cell phones and notebooks.

• These Phone Booths allow students to take phone calls without bothering others.

• They also support teleconferencing and small meetings

Pitch Room

• The Pitch Room was designed as an informal meeting room where students can pitch their ideas and inventions and get candid feedback from their peers.

• It's also used for Organizational Meetings, Brainstorming, Shark Tanks, and Movie Night

While walking back to front desk…

• The Innovation Hub was designed to support a variety of group sizes from two or three, to a dozen in these huddle rooms, to 30 in our Pitch Room, 50 in our Program Room and 120 in the central area. All of the space can be reserved, including the patio in front of the building.

Open Design Lab and Design Support Desk

• This area supports design and prototyping.

• These workbenches can be used for creating prototypes from materials found in our Materials Library.

• These high-end design workstations support 2D and 3D design for 3D printing or Virtual environments.

• At the Design Support Desk students can get advice from our Design Consultants with expertise in a variety of areas...

• Coding

• 3D Design

• Entrepreneurship

• Virtual Reality

• 3D Printing

• Media Production

• And Drone Aircraft

CCI HelpDesk

• Students needing computing advice can can consult with the professionals in the CCI IT HelpDesk courtesy of the College of Communication and Information (CCI).

VR Lab

• Our VR Lab has multiple Virtual Reality and Augmented Reality platforms...

• Oculus Rift

• HTC Vive

• Mixed Realities Headset

• Microsoft Hololens

Digital Fablab

• Last but not least is our Digital Fablab

• Students can submit 3D designs using the computers in the Design Lab or anywhere on the Internet and they will print on one of our 3D Printers here.

• We provide training in 3D design and printing.

• The Fablab also has 3D Scanners, a Laser Cutter, Vinyl Cutter, and a Circuits and Robotics work area.

• Students can store their projects or backpacks in these lockers for safe keeping.

Argo tea Shop

• Finally, our new Argo Tea shop provides a wide variety of beverages, sandwiches and salads. After all this walking around you may be ready for some refreshments!

Wrap up

• Keep track of all that’s going on at the hub online at www.innovation.fsu.edu and on social media.

• That concludes the tour, does anyone have any questions?

Appendix B: VR Policies and procedures

VR Policies

• There are some games that do have guns and violence, these games are not recommended for play in the Inspiration Lounge. Due to the sensitivity of the Hub’s image and current cultural climate around guns, patrons are encouraged to play these experiences in the VR lab.

• Time limit of 20 minutes on a VR Station when others are waiting to use.

• Do not install software/games/experiences on any of the VR Sets. Place software requests with the VR Lab Supervisor.

Setting up VR for Patrons

• Familiarize yourself with the equipment and the software/games prior to assisting others

• Do not assume the patron knows how to navigate the systems

• Approach the patron with a helpful and pleasant attitude

• Ask the patron(s) if they are prone motion sickness

• Notify them that virtual reality has been known to cause motion sickness.

• Request that if they feel uncomfortable at all, they should remove the headset

• Note: Lasting effects of motion sickness may occur after their VR experience

• Note: Attempts to power through motion sickness may prolong the effects

• Ask the patron which technology they would like to experience today

• If the patron is indecisive, choose the one you are most familiar with

• Ask the patron what they like to do

• Propose an experience that is most similar to their response

• Exploration: Google Earth

• Interactive: Google Tilt Brush

Getting Started with the HTC Vive

• Make sure the computer is powered on

• Make sure the lighthouse LEDs are green

• Choose the game they prefer or what you think is best

• You can view the library by opening Steam. Click on Library to select a Virtual Reality option.

• Have the patron wear and fit the headset

• Ask them if it is too tight or loose. If either, there are straps on the sides and top that you can adjust accordingly.

• Fitting the leashes for each hand, hand them the two controllers.

• Show them where the triggers are. (Under the controllers)

• If they are not within the center of the blue tape on the floor (VR Lab), ask them to move accordingly.

• Once they begin the game, monitor for a few minutes and ask if they find everything fine.

• If they want to change games, you can press ESC on the keyboard to pause the experience then press Exit on the window.

• If this is not an option, press the Window Key and in the Windows Navigation Bar you can right click the experience app and exit.

• Open Steam again and choose another game

More to come!